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Understanding the Marketing Funnel for Small Businesses

Writer's picture: What's Poppin'What's Poppin'

Updated: Feb 7

Marketing can be a daunting task. As a small business owner, we wear all of the hats. We're payroll, manufacturing, finance, social media manager, secretary, travel agent, and yes, even the marketing department.


To make the marketing trek a little easier to understand, here are four steps to navigating the marketing funnel.


Step 1: Awareness


And who are you? Exactly? Consistency in posting and being visible to potential clients brings awareness to your brand and business. They won't know about you if you don't tell anyone! Awareness is the first critical step in the funnel. It sets the stage for all other marketing efforts.


When you share valuable content on social platforms, you create touchpoints. Each post, image, or story is an opportunity for someone to discover your business.


Tips for Generating Awareness:


  • Engage on Social Media: Use platforms where your audience hangs out.

  • Run Contests or Giveaways: Incentives will encourage sharing and visibility.

  • Leverage Local SEO: Make sure your business appears in local searches.


Step 2: Interest


What do you have that I want? This is the stage where you need to show and tell. Here, you present your products and services to generate interest. As long as you're speaking the right language to your target market, excitement will follow.


It’s crucial to highlight what makes your offerings unique. Use storytelling to connect with your audience emotionally. Show them how your product can solve a problem or enhance their lives.


How to Build Interest:


  • Create Engaging Content: Use videos, blogs, or podcasts that attract your audience.

  • Email Campaigns: Send personalized emails to nurture leads.

  • Customer Reviews and Testimonials: Social proof can create interest.


Step 3: Desire


Once potential clients have seen you consistently and understood what you offer, the desire will grow. They might follow, like, subscribe, and share your information. At this point, they may browse your website or social media extensively.


This is when you must ensure that your business information is clear and engaging. Your website should reflect your brand's personality and showcases your products effectively.


Creating Desire:


  • Craft Compelling Calls to Action: Make it easy for them to express interest.

  • Offer Special Promotions: Limited-time offers can create urgency.

  • Highlight Benefits Over Features: Focus on how your product enriches their lives.


Step 4: Action


They will come! Be consistent and patient. Potential customers will eventually show up! Demonstrate what you do and create a desire for them to explore more. After they have researched you for a bit, they will be ready to take action.


Remember, it won’t be immediate or overnight. It may not even happen next month, but patience is key. Building relationships and trust takes time.


Encouraging Action:


  • Follow-Up Strategies: Implement reminders for those who’ve shown interest but haven’t purchased.

  • Easy Checkout Process: Make buying easy with secure and simple payment options.

  • Encourage Social Sharing: Let customers know that sharing is valued.


Marketing is a journey, not a sprint. With continuous effort, you will see results.


Marketing Strategies

The process of moving someone from awareness to action is intricate. Each step requires careful consideration and action to ensure that leads transform into loyal customers.


Stay the course!



💙❤️💙

Lena S.

HHIC | Head Hostess in Charge


whatspoppinusa marketingstrategy businesstips girlboss supportsmallbusiness

The importance of understanding the marketing funnel cannot be overstated, as it paves the way for effective strategies. Remember, with consistent effort and the right approach, you will navigate this path successfully.

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